Frequently Asked Questions

Have a question about getting a cash advance at US Cash Advance? Here are answers to the questions we hear most. For anything else, visit your nearest branch or give us a call at (704) 727-4785.

How do I get a cash advance from US Cash Advance?

Applying is done in person. Stop by your nearest US Cash Advance branch and a member of our friendly team will walk you through the process. There is no online form to fill out — you get a decision on the spot. Visit your nearest US Cash Advance branch or call us at (704) 727-4785.

What do I need to bring with me?

When you visit your nearest branch, please bring a valid government-issued ID, proof of income (such as a recent pay stub), an active checking account, and proof of residency. Our team will let you know if anything else is needed. Visit your nearest US Cash Advance branch or call us at (704) 727-4785.

How much can I borrow?

Loan amounts depend on your income and the regulations in your state. Your local branch team can give you the exact amount you qualify for once they review your information in person. Visit your nearest US Cash Advance branch or call us at (704) 727-4785.

How fast can I get my cash?

Because everything is handled at the branch, approvals happen on the spot. In many cases you can walk out with your cash the same day you visit. Visit your nearest US Cash Advance branch or call us at (704) 727-4785.

Do you work with bad credit?

Yes. All credit types are welcome. Our team looks at more than just your credit score, so a low score does not automatically mean you will be turned away. Visit your nearest US Cash Advance branch or call us at (704) 727-4785.

Where can I find a branch near me?

We have branches across the country. Check our Locations page to find the US Cash Advance branch closest to you, along with its address and phone number. Visit your nearest US Cash Advance branch or call us at (704) 727-4785.

Is my personal information safe?

Absolutely. We take your privacy seriously and handle your information securely and confidentially. If you have any questions about how we protect your data, our branch team is happy to explain. Visit your nearest US Cash Advance branch or call us at (704) 727-4785.